Shipping policy

  1. Delivery and Shipping : Delivery Time = Processing Time + Shipping Time
  2. Processing Time : After placing an order, we will process your order as soon as possible and send you a tracking number.

    The product can be dispatched within 72 hours. Once your order ships, you will receive a shipping notification to your email address notifying you of the tracking details and estimated delivery date.

  3. Shipping time : Generally the international express delivery time is 7 to 18 days to reach the local courier partner. The specific delivery time of the logistics company shall prevail. Due to the Covid-19 pandemic, you may experience delivery delays, but we are committed to delivering the product to you as soon as possible.

  4. Tracking an order : You will receive an email confirming that your order has been dispatched, and will issue you the tracking number of your shipment. For more details, see: Track my order.

  5. About the shipping time in reference is estimated by our courier operator, so Ewtto is not responsible for any delay after shipment. Delays do occasionally occur due to uncontrollable factors beyond our control, but rest assured that Ewtto will try to minimize any inconvenience that may occur.